Crossword for PocketPC - Frequently Asked Questions
Sales and registration.
Q: I've purchased new device and my registration code doesn't works anymore, what to do?
A: Your registration code is linked to your Device ID. If you did cahnged your device, please send us an e-mail with new registration request, it's free, all what we need to know is your purchase information (normally your e-mail is enough is it's same e-mail form which you've make a purchase) and new Device ID
Q: Why the price is so low?
A: Because we prefer to have more people buying our products rather then keeping price high. However if you want, you can make a donation ;-) Just buy more then one copy of BeCrossword.
Support.
Q: I've send you a question but got no answer, how come?
A: Normally we are trying to answer on questions as fast as we can (especially registration/HotSync change question have priority #1).
But some questions may require some development fixing from our side, this may take quite some time until we'll reply.
Also there is some other kind of e-mail we may never answer, for example, if question concerns how to work with your Palm, you better refer to manual or Palm technical support - we are selling our product for really low price and simply have no resource to do such kind of training, it's not even our responsibility.
BeCrossword was released not that long time ago, right now we are collecting yours questions
in order to qualify most frequently asked ones. More answers will come here shortly.
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